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Black Mountain Properties, LLC

Tenant Welcome Guide

To Facilitate your move and to make your occupancy as convenient as possible, we have prepared this Tenant Welcome Guide addressing your move in and maintenance guidelines. This information package will provide the vital information which we believe will contribute to a smooth, trouble-free transistion into your new space.

We have prepared this Tenant Welcome Guide to provide basic safety and other general information you may find helpful or of specific interest. Please refer to this reference and keep it handy (near your desk or by your telephone) for emergency and other useful information.

Black Mountain Properties provides this Guide for exclusive use of our tenants. Your company may augment this information with specific emergency, earthquake, injury and other evacuation procedures for your specific facility. Feel free to share its contents with other employees in your organization.

We see this book as one more way Black Mountain Properties is attempting to go a step beyond for our tenants. We hope this information will be useful to all our tenants and welcome any feedback on the materials or content once you have received it.

If you have any questions about this Guide, please contact Michelle Gaskin at Black Mountain Properties at (650) 595-8452.

Table of Contents

1. Introduction

2. Black Mountain Properties

  • A. About Black Mountain Properties
  • B. Black Mountain Properties Contact Numbers and Information
  • C. Building and Mailing Address

3. Safety and Security

  • A. Fire Safety and Fire Extinguisher Use
  • B. Medical Emergencies
  • C. Earthquake Preparedness
  • D. Security

4. U.S. Mail & Other Delivery Services

5. Landlord’s Rules & Regulations

6. Maintenance Services

  • A. Heating and Air Conditioning
  • B. Janitorial and Maintenance Services

7. Sign Criteria

8. Local References

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Local References

Every Tenant Welcome Package contains items relating to the city in which your leased property resides including city maps, dinning guides, community events, and local chamber information.

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Safety and Security

Safety and security are top priorities at Black Mountain Properties and our Guide includes numerous safety procedures for tenants to follow in the event of an emergency.

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Keys to Success

We see this book as one more way Black Mountain Properties is attempting to go a step beyond for our tenants.